Perfect Presentation (2P)
2022 - 2023: L1 Application Support
- Designed, developed, and managed a web app that provides support to employees, improving accessibility to resources and information.
- Delivered user support, addressing inquiries and resolving issues to enhance user satisfaction.
2024 - Present: L2 Application Support
- Created scripts to automate tasks and streamline workflows for the application support team, increasing overall efficiency.